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TOVI SNOW

7500 PUFFS RECHARGEABLE DISPOSABLE VAPE THE MONITOR SHOWS THE REMAINING BATTERY AND... 

FAQs

Are e-cigarettes safe?

E-cigarettes are likely less harmful than traditional cigarettes for current smokers who switch completely.

Comparison of e-cigarettes and traditional cigarettes

While both e-cigarettes and traditional cigarettes deliver nicotine and can be addictive, they do so through different mechanisms and with different health risks.
E-cigarettes are often promoted as less harmful than traditional cigarettes.

Can e-cigarettes help you quit smoking?

E-cigarettes can be a useful tool for some individuals looking to quit smoking, offering a way to manage nicotine cravings
and reduce cigarette consumption.

Why I cough when I vape?

Coughing when vaping can be due to various factors, including nicotine strength, PG content, inhalation technique, device settings, flavorings, and hydration levels.
Opt for e-liquids with a higher vegetable glycerin (VG) content, such as 70% VG or higher, which can produce a smoother vapor and less throat irritation.

Does ToviSnow vape produces secondhand smoke?

ToviSnow vape also has second-hand smoke.
The smell is a relatively mild aroma, so we do not recommend that you smoke in front of pregnant women, children, and other people.

How long is the shelf life of a ToviSnow?

The shelf life of an unopened ToviSnow is 12 months when it is stored correctly.
We recommend finishing an opened ToviSnow in 30 days after opening it.

Shipping Policy

Shipping to

British Forces, England, Scotland, Wales and Northern Ireland.

EU Countries, for international order, please do leave full detailed address to avoid any missing of delivery.

Other international countries, please do leave full detailed address to avoid any missing of delivery.

- For all UK orders 1-2 business days via Royal Mail 24h. 

- For all orders outside UK, 7-12 business days via Royal Mail International Tracked. 

Please be noted that we don't offer any shipping service during weekends. Orders placed on Friday after 3PM and orders placed on weekends will be processed on the next Monday.

Return and Refund Policy

Product warranty covers only those claims arising from damage sustained despite normal and safe use, and does not cover:

  • Any malfunction or damage not resulting from workmanship.
  • Damage resulting from general neglect, or unsafe use or misuse, whether cognizant or accidental.
  • Damage resulting from natural causes including but not limited to lightning, flood, or other natural disasters.
  • Theft or loss of the products.
  • Damage caused by operating the device outside the permitted or intended use, or damage caused due to the negligence of instructions.
  • Claims for non-defective products.

Claim Policy

  • All warranty claims must be supported with proof of purchase, failing which the entire claim will be voided.
  • We reserve the right to request additional details about the relevant device or product, including photos and videos.
  • We reserve the right to initiate device repair procedures to restore function before approving a product exchange or refund.
  • We will replace a product at no charge if a valid claim under this limited warranty is received within the warranty period.

Refund Policy 

  • We accept all refund claims based on product quality issues.
  • The refund policy is applicable only on purchases made directly on the main website.
  • The refund policy is active and valid only within the first 31 days from the date the order is dispatched.
  • Refunds for devices purchased through an authorized retailer must be obtained from the authorized retailer and will be subject to the retailer’s own refund policy.
  • Only regular-priced items may be refunded, unfortunately, sale and clearance items cannot be refunded.